27 Nov 2019

Contract Call or Contact Centre Operator (Gosford, NSW)

ARG Workforce – Central Coast

Job Description

Gosford NSW
Contract
$29.10 an hour
6 month contract
State Government Agency
Gosford Location
$29.10 per hour + super

About the company
Karlka Recruiting Group has partnered with a State Government Agency to engage Multiple Call or Contact Centre Operators. This position is located in their busy Gosford office for an initial 6 month contract.

About the Position
Provide service, information and assistance to client/customers on a wide range of matters. Assist with enquiries, complaints, correspondence, documentation, processing, lodgement and resolution of issues to contribute to the operations of the Business Unit in line with legislative requirements.

Duties
Respond to enquiries from external and internal clients/customers
applying relevant knowledge, legislation, regulations and procedures.
Provide administrative services, respond to enquiries and complete a range of processing activities with accuracy and efficiency.
Educate client/customers on legislation, procedures, their rights and responsibilities to raise community awareness.

Requirements/Skills
Experience working in high volume environments
Experience working in Contact or Call centre
Government experience is highly desirable

How to Apply
Due date: 02/12/19
Consultant: Sang
Email for questions: recruitment@karlkarecruiting.com.au

Please apply through this portal. Any applications through email may be missed.

Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.

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Job Categories: Administrative and Support Services. Job Types: Contract. Occupation: Clerical and Administrative. Job expires in 9 days.

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