13 Sep 2018

Full-Time Case Manager – Gosford

Employers Mutual – Central Coast, New South Wales, Australia

Job Description

Case Manager
Apply nowJob no: 497945
Work type: Full Time
Location: Gosford
Categories: Workers Compensation
Established in 1910, EML is a leading Workers Compensation Insurance company with offices throughout Australia. Managing workers compensation claims across different industries, we are a dynamic company who has grown from 50 to 1,500 staff in the last 10 years. With this rapid growth means an amazing and diverse culture with a very high internal promotion rate. For over 100 years, the people of Australia have put their trust in EML for their workers compensation needs.


Reporting to the Team Leader in our Gosford office, the main purpose of this role is to provide timely and personal service to the injured workers and their employers.

Your responsibilities will include but are not limited to the following:

Provide workers compensation advice to stakeholders such as workers, employers and providers
Undertake ongoing entitlement reviews in relation to weekly payments and medical expenses
Collaborate with treaters and other technical and support experts
Facilitate active participation of the injured worker and their employer in any return to work and recovery planning
Pro-actively manage rehabilitation providers and approval of rehabilitation plans
Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs

As the successful candidate, you will have demonstrated experience and knowledge working in the insurance/workers compensation industry and be expert in your field along with the following:

Prior experience in claims management extremely advantageous
Knowledge and previous experience working with the relevant NSW worker’s compensation legislation and regulations.
Customer Service and/or Office experience
Ability to negotiate and influence at all levels
Ability to earn trust in relationships with others by consistently demonstrating integrity and professional competence
Effectively listen and understand the needs of the customer and what is important to them to enable their recovery and return to work

We value our people and support them to do their best work by investing in their professional development.

EML provides career opportunities and great employee benefits, including:

A vibrant, collaborative team culture
Great work/life balance and flexibility
A corporate well-being program
Comprehensive learning and development support
Competitive salary package
17.5% annual leave loading
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. You’ll find our supportive culture, rewards and career development makes EML a company you’ll want to be a part of. If this is of interest to you, please apply now or for more information/confidential conversation please contact Long Nguyen at l.nguyen2@eml.com.au or 02 8098 6360.

Advertised: 12 Sep 2018 AUS Eastern Standard Time
Applications close: 19 Sep 2018 AUS Eastern Standard Time

Indeed by Indeed job search

Job Categories: Administrative and Support Services. Job Types: Full-Time. Occupation: Clerical and Administrative. Job expires in 29 days.

69 total views, 7 today

Apply for this Job