21 Mar 2020

Full-Time Customer Service Assistant in Tuggerah

Nurses Now – Central Coast

Job Description

Tuggerah NSW

Full-time, Permanent

$25 – $30 an hour

Full job description

A brilliant opportunity has opened at Nurses Now, due to continued growth for a Customer Service Assistant to join our team, located in the Tuggerah Business Park, Tuggerah, Central Coast.

  • Fulltime hours, Monday to Friday each week. – 9:30am to 5:30pm
  • Excellent Working Environment, working alongside a longstanding team.
  • Attractive Salary
  • Ongoing staff and personal development training provided at no expense to you
  • Weekly wages, paid to you on time, every time!

Join a leading team: We at Nurses Now are a multi-award winning (including being awarded the regions Employer of Choice 2018), family owned and operated nursing agency that are a leader of nursing staff supply throughout NSW.

Applications close, Friday March 27th 2020. Interviews to commence ASAP and immediate start for the right applicant.

Here’s what you will be doing: In this role, you will be responsible for handling a range of client rostering and administration duties.

Daily duties will include but not be limited to:

  • Taking phone calls and handling enquiries – high call volume
  • High Volume Rostering – Staff roster allocation – fulfilling client requests
  • Communicating with customers & nursing staff
  • Replying to emails efficiently
  • Performing various admin and data entry tasks
  • Reporting to the office team leader

Experience and skills required:

  • Knowledge of the Healthcare Industry
  • Previous Rostering Experience
  • Demonstrated experience working under pressure to manage and prioritise competing demands
  • Must have experience in an office environment
  • Excellent telephone manner
  • Intermediate skills in Microsoft Office Suite and Outlook (you will be required to demonstrate your computer skills as part of the interview process
  • Ability to liaise with customers

What you need for success: We seek a people person for a role as a Customer Service Assistant who is reliable, has a great phone manner and possesses excellent written and verbal communication skills.

To become a part of an exciting and driven, family owned and operated company, either call for further detail, or apply online by clicking on the apply button and attach your CV with two referees and appropriate certification.

Nurses Now – Nurturing nurses

Website -www.nursesnow.com.au

Job Types: Full-time, Permanent

Salary: $25.00 to $30.00 /hour


  • Rostering: 1 year (Preferred)

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