12 Feb 2020

Full-Time Customer Service Representative on Central Coast

Beaumont People – Central Coast

Job Description

Central Coast NSW

$30 an hour

    • Multiple locations in the Central Coast
    • $30 per hour, 9am – 5pm (Monday-Friday)
    • Temporary opportunity
Beaumont People, on behalf of their client, are seeking multiple experienced customer service representatives within Central Coast.
These areas include:
  • Erina
  • Tuggerah
  • Toukley

The role:
You will be expected to provide customer service to customers with queries on their Regional Seniors Travel Card (RSTC). Part of your role will require:

  • Confirm eligibility and proof of identity
  • Providing excellent customer service to external and internal customers
  • Regular data entry (good computer skills required)
  • Develop knowledge and skills surrounding eligibility

Key skills & attributes:

  • Proven Level 2 experience within Contact Centre/ Customer Service
  • Efficiency in CRM and Microsoft applications
  • Proven ability to deal with a range of matters within a high volume and customer-sensitive environment
  • Ability to multitask and keep calm under pressure
  • Ability to keep up to date with the range, pace and complexity of information and knowledge required to deliver quality service
Working holiday visas are also welcomed.

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Job Categories: Administrative and Support Services. Job Types: Full-Time. Occupation: Clerical and Administrative. Job expires in 6 days.

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