20 Feb 2018

Temporary Customer Service/Administration

Spinifex Recruiting – The Entrance, New South Wales, Australia

Job Description

Spinifex Recruiting require a “Customer Service/Administration” in Gosford NSW:

Use your exceptional customer service and administration skills to secure this fantastic opportunity with a government department located in Gosford. This role has initial approval until end of June and attracts a pay rate of $36.82.

The role

The key focus of the role will be to assess and/or determine licence applications, providing quality service, information and assistance to customers and businesses on a wide range of matters, assisting customers in the lodgement of documents, correspondence and/or complaints and/or resolution of issues

Your responsibilities will include;

  • Responding to enquiries from external and internal customers according to service standards
  • Facilitating appropriate customer outcomes by applying relevant knowledge, legislation, regulations and procedures
  • Providing administrative services, respond to enquiries and complete a range of processing activities with accuracy and efficiency
  • Educating customers on legislation, procedures, their rights and responsibilities to raise community awareness
  • Developing and maintain specialised knowledge, techniques and skills to deliver a high quality service
  • Ensuring all enquiries, complaints and issues are accurately captured and authorised policies and procedures are adopted for triage, resolutions, referral or escalation


It is essential you have:

  • Experience in a customer service role
  • Experience in a role with high volumes of processing
  • High data entry and accuracy
  • The ability to learn new processes and information quickly
  • Availability to commence on 26/02/18

If you meet the key criteria please apply now to be considered for this great role.

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Job Categories: Administrative and Support Services. Job Types: Temporary. Occupation: Clerical and Administrative.

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