4 Apr 2019

Casual IT Support Technician

Chewing ITCentral Coast

Job Description

We are a small family operated business located on the Central Coast. We believe that customer service and communication between the support representative and the client is the key, therefore being able to deliver a resolution or complete a complex project on time and within budget.
We now have an opportunity for an additional person to join our IT support team.

The role involves:
• 15-20 Hours per week, view to permanent.
• Check Support mailbox and create any tickets if necessary
• Performing software and hardware maintenance on desktops, network equipment and servers
• Keep site documentation up to date at all times
• Answer all incoming requests from service desk
• Provide phone, remote and on-site support to all customers.
• Keep track of time and works
• Identifying opportunities for improvement of current IT systems
• Ensuring appropriate IT security controls are enforced

The successful applicant for this position will need;
• 2+ Years’ experience in IT network or desktop support
• Has initiative and want to learn in all areas
• Strong problem-solving skills.
• Solid foundation working with Windows OS, Office suite, Office 365, Server 2008-2016
• Adaptable Networking skills
• Impeccable customer service skills.
• Excellent written and verbal communication skills.
• Ability to interact with customers at all levels of the organisation
• Ability to work efficiently & autonomously.
• Experience working in a fast-paced environment
• Initiative and ability to plan and organise yourself
• An ability to work to deadlines and under pressure
• Understanding, tolerance and patience when dealing with users, colleagues and management
• Must hold a current NSW drivers license and live on the Central Coast NSW.

How to Apply

This role will offer you the chance to further develop your career in a tight knit organisation that rewards results and is a great place to work. We believe in developing our staff and provide appropriate training and career opportunities. If this sounds like you, please apply now by hitting “Apply” or sending an email to Talent@ChewingIT.com.au

Job Categories: Featured and Information Media and Telecommunications. Job Types: Casual. Job Tags: it support. Occupation: Technicians and Trade Workers. Job expires in 20 days.

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