12 Sep 2018

Full-Time Learning Innovation Associate – Central Coast

Edrolo – Central Coast, New South Wales, Australia

Job Description

The Learning Innovation Associate (LIA) is focused on building and maintaining relationships with existing and new partner schools by providing both proactive and reactive support to clients in their effective use of all Edrolo products. Interactions with schools include both in person and the use of virtual spaces, conducting teacher and student training in addition to supporting partner schools and educating teachers on the value and use of online resources.
Primarily working from home, but also with time in both our Sydney and Melbourne offices, this role involves working with schools across the Central Coast/Newcastle region (and beyond). The LIA will ensure schools are getting the most out of the resource and look for further Edrolo use cases where possible. Maintaining and growing relationships with schools is at the heart of the role.

The role allows you the opportunity to work alongside enthusiastic and spirited people who are passionate about the way education is delivered in Australia, and enhancing student learning experiences. We dress casually and work hard. We’re constantly pushing ourselves and each other to achieve, to make things better, to drive us all forward.

Key role responsibilities
Building and maintaining successful client relationships with partner secondary schools
Proactively and reactively liaising with key school contacts and teachers on a daily basis
Respond to school queries and issues in a timely manner ensuring all school information is up to date in our CRM database
Strategic planning both internally and with partner schools
Visit schools for meetings and provide training for teachers and students
Facilitate online training sessions
Translate product feedback and improvements to our Tech and Content Teams
Actively participate in team meetings and discussions
Regular communication with company Founders and colleagues
Issue and follow up any invoices/class changes
Other tasks as may be required.
Role Requirements
Bachelor degree or higher and experience within the education sector
Ability to demonstrate outstanding achievement in aspects of professional or learning life
Exceptional written and verbal communication skills
Ability to quickly evaluate, troubleshoot and follow up a problem and suggest a creative response
Passionate about cultivating client relationships and integrating technology into education
Hard working and self motivated individual with excellent time management skills
Tech savvy and able to confidently stand in front of an audience of students and teachers
Self-starter that works well autonomously as well as in a team
Adapts and embraces change quickly
Strong English skills, both written and spoken
Full time access to a car is a requirement for this role
The offer
A competitive salary that reflects your experience
Career progression within the company for high achievers
No complex hierarchy or politics
Smart Casual dress and flexible working hours
Flexible working arrangements including remotely from home
Regular team events, dinners, and drinks
Trips to Melbourne for company-wide events

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Job Categories: Education and Training. Job Types: Full-Time. Occupation: Other Occupations. Job expires in 29 days.

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