12 Jan 2017

Part-Time Mental Health Clinician – Mental Health Telephone Access Line

Central Coast Local Health District – Central Coast, New South Wales, Australia

Job Description

Central Coast Local Health District require a “Mental Health Clinician – Mental Health Telephone Access Line” in Gosford NSW:

Telephone Access Line will be required to conduct mental health triage assessment over the phone and refer individuals to appropriate services either within Central Coast Mental Health or to another appropriate service provider.

Clinicians will be required to document calls appropriately and maintain a high standard of customer service, including a timely response to incoming calls. Clinicians will be required to participate in quality management and customer satisfaction processes as well as participating in training, development and regular performance reviews

With a rapidly growing population we offer a comprehensive range of services from acute care at Gosford and Wyong hospitals to sub-acute and community based services. We encourage a workforce that is innovative, eager to acquire knowledge and enhance skills and compassionate in caring for our community. As part of our team we will support you and help you develop your career with us.

We invite you to come and be a part of our community. The Central Coast is renowned for its natural beauty. From the bush to the beach there is plenty to do – swimming, surfing, diving, golf, restaurants, cafes, bush walks, sporting clubs and activities for the kids and great shopping – and all in a friendly and relaxed environment.

To hear from our team what it’s like to work with us, you can read their stories on our Instagram account. http://instagram.com/careersatcclhd

Also please connect with us on LinkedIn to stay up to date with career opportunities.

To be considered for this position your application must be submitted on erecruit .

Selection Criteria
Demonstrated evidence of at least 3 years experience working in acute mental health settings conducting initial mental health assessments.

Excellent written and oral communication skills, including the ability to effectively engage clients/consumers over the telephone.

Ability to liaise with internal and external stakeholders.

Ability to work both independently and as part of a team.

Demonstrated high level of negotiation, de-escalation and conflict resolution skills.

Qualifications in Nursing (Registered Nurse) Social Work, Occupational Therapy, Psychology and current registration with relevant Professional Agency

Advanced computer skills including excellent typing, literacy and word processing skills. Experience with eMR Electronic Medical Records systems.

Demonstrated commitment to Caring for the Coast vision, goals and strategies, with demonstrated behaviours which align with the NSW Health CORE values and CCLHD Values and behaviours charter.

This position requires a Working With Children Check (WWCC) issued by the Office of the Children’s Guardian. For more information on how to apply for the clearance, please visit the Office of the Children’s Guardian website www.kidsguardian.nsw.gov.au/Working-with-children/working-with-children-check

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Job Categories: Healthcare. Job Types: Part-Time. Occupation: Professionals.

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