12 Feb 2018

Freelance Business Intelligence Manager

peoplefusion – Newcastle, New South Wales, Australia

Job Description

peoplefusion require a “Business Intelligence Manager” in Newcastle NSW:

Contract Type:

HR, Marketing & Sales Recruitment


Contact Name:
Ali kimmorley

Contact Email:

Job Published:
February 06, 2018 13:47
Job Description The Wests Group Australia operates a multi-site portfolio of entertainment and hospitality venues across the Newcastle, Hunter Valley and Port Stephens Regions. Comprising of registered clubs, entertainment, accommodation, conference and fitness facilities, The Wests Group is recognised as a success story of the Region through their dynamic and innovative approach. More recently, the Group has acquired the Newcastle Knights to complete the portfolio.

The new position of Business Intelligence Manager is based at the Group’s Newcastle corporate office. Reporting to the Chief Financial Officer the successful candidate will work closely with operational and marketing teams to respond to consumer trends and behaviours. You will ensure the supply of quality data and analysis to the Group’s businesses to drive growth and evolve their service offerings.

In addition to candidates from Hospitality & Gaming, those with a background in Retail, FMCG, Travel and Airlines will also be highly regarded.

Taking a lead position in the analytics team, it is critical that your loyalty management and data management experience extends to understanding the analytics collected and how this impacts the business, to then provide meaningful reports and recommendations. You will identify areas for operational improvement and review, based on industry benchmarks and standards as well as opportunity for promotional and marketing initiatives to a large base of members.

In addition, it is expected that you will demonstrate the following:

  • A leadership and communication style that is engaging and collaborative across all levels of a multi-site organisation
  • Quantified growth results from your recommendations
  • Knowledge of customer dynamics and the provision of services for various demographics in gaming and hospitality
  • Experience providing analytical data and recommendations across a multi-site, diverse operation or a large venue with various business units
  • Report writing skills that provide insights to Senior Management of gaming and membership trends in a clear and concise format
  • Knowledge of loyalty systems, reviewing and making recommendations to continually drive innovative approaches through marketing and sales channels
  • Experience developing CRM strategies to improve data collection and membership engagement
  • Complete adherence to governance, compliance and best practice
  • Tertiary education in statistics, mathematics and/marketing.

This is a rare opportunity for the successful applicant to take on the challenge of this newly-created role and demonstrate their analytical expertise and how it can contribute enormously to the growth of an organisation. Applicants with experience in a similar position will be highly regarded as will those who are seeking their next opportunity to build leadership skills.

For a confidential discussion about this position, please call Ali Kimmorley on 02 4927 2006 or apply now by including your cover letter and resume. Applications for this position close on Friday 16 February 2018.

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Job Categories: Administrative and Support Services. Job Types: Freelance. Occupation: Managers.

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