29 Oct 2018

Full-Time Casework Support Worker – Northern NSW – Hunter Valley

Department of Family & Community Services – Hunter Region

Job Description


Casework Support Worker – Northern NSW
- 00006LFJ


Casework Support Worker
Clerk Grade 3/4
Northern NSW
(Lismore, Ballina, Clarence Valley, Tweed Heads)
On-going & Temporary positions


Do you want to make a difference to the lives of children and families?


NSW Family and Community Services is the largest Child Protection agency in NSW and we are looking for Casework Support Workers & Aboriginal Casework Support Workers to join their team!


About the role
As a Casework Support Worker you will help caseworkers in their day-to-day work supporting children, young people, families and communities in varied and challenging circumstances.
No two days will be the same. One day you will be helping caseworkers prepare documentation, or will help with case planning for children and young people and the next day you’ll be sourcing and sharing information about families and making referrals or appointments.
We want to improve outcomes for vulnerable children from diverse backgrounds including Aboriginal children and families, so we need more Aboriginal voices, knowledge and experience to do this.


What we offer you
A competitive base salary range $ $70,652– $77,363- plus superannuation and annual leave loading
Working alongside diverse and dynamic people towards a common goal
Flexible working conditions including a 140 hour month
How to apply
You can apply to be a Casework Support Worker at FACS if you:


have a valid drivers licence
have a TAFE Diploma in a relevant field , welfare / community services, OR relevant work experience deemed to be the equivalent experience
have a Working with Children clearance number prior to commencement in the role (to obtain further information on how to apply for a WWCC please click here)


To apply candidates must submit a covering letter (2 pages maximum) which includes a response to the two (2) targeted questions below plus an up-to-date resume which clearly details their skills and experience as relevant to this role.


As a Casework Support Worker you will be operating in an environment of competing demands and tight timeframes. Can you please tell us about a time when you have had to do this?
As a Caseworker Support worker you will come in contact with confidential documents and/or sensitive client information. Confidentiality in the workplace means keeping sensitive matters private. How would you ensure you would adhere to this?
Click here to view the role description.

For more information visit our careers page or contact the Talent Acquisition Team on (02) 9765 5500.


Apply by clicking the ‘Apply Online’ button below and help us shape services that build stronger and safer families and communities.


Please note a Talent Pool may be created to fill both temporary and ongoing vacancies.
Our Commitment to Diversity and Inclusion


FACS is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.


FACS encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.
If you need an adjustment in the recruitment process, please call or email the contact person listed below, and also advise us of your preferred method of communication.
If you’re looking for general information about our reasonable adjustment process, you can email Inclusion and Diversity or phone (02) 8879 9074.
Thank you for your interest in this position. We look forward to receiving your application.

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Job Categories: Social Assistance. Job Types: Full-Time. Occupation: Managers and Professionals. Job expires in 26 days.

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