5 Jun 2019

Full-Time Customer Service Officer – Wallsend

Hip Pocket Workwear & Safety Hunter – Hunter Region

Job Description

Wallsend NSW
About the business

Hip Pocket Hunter provides work wear, corporate wear and safety equipment to B2B and retail customers.

We are a locally owned company, backed by the buying power, quality and value of Hip Pocket’s national network

About the role

Reporting to the Operations Manager, you will:

- Provide excellence in customer service at all times, including addressing queries, complaints and feedback in a professional and timely manner
- Provide accurate product knowledge to customers
- Undertake general duties including cleaning, stocking and administrative tasks
- Follow all store operating procedures in a methodical and structured manner whilst providing excellent attention to detail
- Be proactive and show initiative, ensuring all tasks are completed in a timely and professional manner whilst providing excellent attention to detail
- Actively contribute to the success and growth of Hip Pocket Hunter.
- Be available to work flexible hours, including some weekend work

Skills and experience

- Positive attitude, mature outlook and a strong work ethic.
- Great communication, time management and organisational skills.
- Excellent attention to detail.
- Willingness to adopt a hands-on role regarding all aspects of retail operations.
- Previous retail experience is desirable but not essential.
- Willingness to learn.

Benefits and culture

Hip Pocket Hunter has built a strong customer service culture that has underpinned significant growth in the past few years. Our staff are professional, friendly, support each other and show individual leadership and accountability.

We value the “right attitude” more than we value past experience. We will happily train the best applicant to carry out the duties of the position, providing an opportunity to learn new skills.

Please send your resume with a cover letter. All resumes handled in strictest confidence

Job Type: Full-time

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Job Categories: Administrative and Support Services and Retail Trade. Job Types: Full-Time. Occupation: Clerical and Administrative. Job expires in 8 days.

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