10 Mar 2019

Part-Time Night Auditor (Part Time) – Pokolbin

Kirkton Park Hotel Hunter Valley – Hunter Region

Job Description

Are you an enthusiastic, motivated and passionate Hospitality professional looking for a vine change?

 

Kirkton Park Hotel Hunter Valley is looking for a Part Time Night Auditor to join our Front Office team!

 

Kirkton Park Hotel Hunter Valley is on a journey to become the Boutique Hotel destination to have the quintessential Hunter Valley Experience. Located in the heart of Pokolbin, our stunning property is set on 70 acres of rural surroundings, including manicured gardens and a vegetable garden complete with pigs, chickens and picturesque surroundings. Our journey is expanding in 2019 so now is the perfect time to be part of this amazing property!

Your day to day
As a member of our Front Office Team, you’ll be involved in all pertinent matters affecting overnight guest service and hotel operations (23:00 – 07:00) to ensure guests receive prompt attention and personal recognition throughout the hotel. You’ll play a key role in the delivery of our superior branded guest service experience and will you’ll be responsible for assisting with the arrival and departure experience of our guests, whilst managing their day to day needs and assisting with general enquiries.

 

You will partner with the Night Manager in the running the hotel’s night audit activities, in addition to ensuring the safety and security of the hotel guests overnight and communicating with the Hotel Leadership Team in the event of any serious emergency, security or health & safety matter. You will also be required to undertake some Housekeeping, Food & Beverage and Finance duties in the hotel during your shift.

 

This is a part time position (2 – 4 shifts per week) based in the shift period 23:00 – 07:00. This role will require you to work across a 7 day roster which will include weekends and public holidays.

 

Most importantly you will be a true brand and local Hunter Valley ambassador in everything you do!

What we need from you
For this vital role, we’re looking for someone who:

You’ll be an approachable person and have a real passion for providing connecting and seamless service to ensure a memorable guest experience
Dynamic, vibrant, confident and professional personality
Previous experience within a customer service based role, preferably within the hospitality industry
Working knowledge of a hotel property management system such as Opera is preferred but not required
Excellent customer relations, problem solving, decision making and time management skills
Highly developed interpersonal and communication skills both written and verbal and willingness to manage multiple tasks, conflicting deadlines and varying guest situations.
High standard of personal presentation
The flexibility to work on a rotating roster including evenings, weekends and public holidays
A current New South Wales Responsible Service of Alcohol qualification
A current Australian First Aid qualification
You must also meet the legal requirements to work in this country
What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package, including free parking and hotel discounts worldwide. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow & because Kirkton Park, Hunter Valley belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Kirkton Park, Hunter Valley and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

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Job Categories: Hospitality. Job Types: Part-Time. Occupation: Clerical and Administrative. Job expires in 6 days.

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