6 Dec 2017

Full-Time Sales Service Centre Manager

Boral Industries – Newcastle, New South Wales, Australia

Job Description

Boral Industries require a “Sales Service Centre Manager” in Hunter Valley NSW:

Based in our Newcastle Office located at Sandgate, and reporting to the Northern Operations Manager, we are looking to appoint an experienced Sales Service Centre Manager , whose primary focus will be the management of all Customer Service tasks for the Concrete business.

Duties include but are not limited to:

  • Management of the order taking function across the Newcastle, Hunter and Central Coast
  • Liaison between the customer service, operations and the sales teams to implement improvements that support the business commitment to outstanding customer service and operational efficiency.
  • Management of the truck allocations functions so as to ensure a seamless transfer of orders to the production plants.
  • Management of direct reports including their professional development and the performance of the team as a whole. This includes performance management of team members where needed.

Preferred skills and experience:

  • Experience in “a Customer Service call centre” environment
  • Ambition, drive and energy to manage improvement in people and processes
  • Strong customer-centric approach to business
  • Strong communication and documentation skills
  • Good problem solving skills and an ability to manage complexity in a fast-paced environment

This position offers a challenging and exciting career with an industry leader and provides genuine career growth opportunities. A competitive remuneration package is being offered. This is an opportunity to work in a team environment within an organisation dedicated to the development and safety of our employees.

If you are interested in this role please press APPLY or visit http://careers.boral.com.au

Bring your GREATER STRENGTH to create a HUGE IMPACT to Boral, press APPLY or visit http://careers.boral.com.au

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Job Categories: Administrative and Support Services. Job Types: Full-Time. Occupation: Managers.

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