12 Jan 2018

Freelance Service Delivery Associate

Astrum Recruitment – Newcastle, New South Wales, Australia

Job Description

Astrum Recruitment require a “Service Delivery Associate” in Hunter Valley NSW:

Immediate Start
Global Organisation
Career Opportunity
Represented in almost 200 countries, this multinational is a market leader and recognised as one of the largest and most successful technology based companies in the world, servicing a range of industries including mining, oil & gas, commercial, healthcare, government and defence. They are renowned for their world class performance, R&D innovation and customer service excellence with a longstanding legacy of best practice safety, ethics and outstanding employee support.

Due to business growth, we have a new opportunity for a professional and energetic Service Delivery Associate to provide customer service and outbound service support to our internal and external customers

This busy and varied role will involve establishing and maintaining regular scheduled contact with the client base to ensure service level agreements are being met. This will include preparing and following up on service and defect quotes, investigating any invoice discrepancies, report generation, database management, and assisting in business growth by identifying and following up on potential sales opportunities.

This role will suit someone with solid customer service, outbound sales and administration skills, a great attitude, and experience gained from within a sales or service focused business. Strong MS Office/Excel skills will also be required. ERP system experience would be highly regarded, as would Fire or Building Services industry experience.

Please submit your CV and cover letter in Word format only. For further information, please contact Andy Hope on 0419 626 099 in strict confidence.

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Job Categories: Transport, Postal and Warehousing. Job Types: Freelance. Occupation: Other Occupations.

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