5 Jul 2019

Full-Time Site Performance Manager – Berefeild

Caterpillar – Hunter Region

Job Description




We have an exciting project coming up which will give the successful person opportunity to drive the success of our New Large Mining Truck product at a QLD mine site. As a Site Performance Manager you will work closely with our customer and dealer to be the single point of contact at a key mine site for Caterpillar. In this role you will be responsible for providing product support to ensure Caterpillar Mining Products at the site meet or exceed customer fleet performance targets.


You will work in partnership with the Dealer Site Manager to support all Caterpillar business at the site.


Key accountabilities will include:


Develop, implement, and manage product support processes and equipment management processes at the mine site.
Manage Caterpillar’s business risk as it relates to after-sale commercial & performance support from Caterpillar at the site.
Co-Manage mine site focus and support from Caterpillar with Commercial Manager and Product Support Manager.
While this is a non-supervisory role, it serves a heavy coordination role and requires the incumbent to influence teams outside their business unit or reporting structure.




Superior interpersonal, relationship building, influencing skills.
Mining Industry Experience is essential, and site experience is highly desirable.
Position requires previous field rep experience, or significant dealer and customer support activities within the Continuous Improvement, service or commercial areas.
Thorough technical knowledge of Caterpillar products and product applications, equipment management, product problem management, and field experience will be beneficial.
Broad mining industry knowledge and a strong understanding of dealer operations is required.
The position typically requires a college or university degree or equivalent experience.
Large electric drive mining truck experience preferred.
Regular mine site visits are required so travel for this position can be up to 50%.

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Job Categories: Manufacturing, Mining, and Motor Vehicle. Job Types: Full-Time. Occupation: Managers and Sales Workers. Job expires in 7 days.

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