6 Dec 2017

Full-Time Transport & Dispatch Coordinator

Boral Industries – Newcastle, New South Wales, Australia

Job Description

Boral Industries require a “Transport & Dispatch Coordinator” in Hunter Valley NSW:

Boral’s Northern NSW Sales & Customer Service Centre has vacancies for Transport & Dispatch Coordinators to be based in our Sandgate Office located just outside Newcastle.

The primary purpose of a Transport & Dispatch Coordinator is to schedule and allocate concrete orders for the Newcastle, Hunter and Central Coast Region. Hours of the role are rostered with shifts varying to cover the work between 6am and 5pm Monday to Friday and working every second Saturday from 6am to 12noon.

Key to this role is your ability to review next day orders and set a plan to deliver exceptional customer service. You will be required to communicate effectively with customers, plant staff and drivers to ensure efficient allocations and where necessary think your feet and adjust your plan to deliver the best results.

Preferred skills and experience:

  • Knowledge and understanding of applicable heavy vehicle chain of responsibility requirements.
  • An understanding of construction material supply and concrete product applications
  • Computer savvy (training provided on Boral systems)
  • Experience in transport scheduling or despatch using computerised scheduling tools

Key responsibilities include but are not limited to:

  • Negotiate where and when trucks or work can be transferred
  • Flag need for additional resources to maximise service
  • Rework order schedules to reflect agreed service levels
  • Receive orders and ensure timely delivery within the established tolerances
  • Notify stakeholders of deviations to schedule or late delivery
  • Comply with driver Fatigue management and statutory requirements
  • Handle complaints in a prompt and effective manner as per procedure
  • Ensure Drivers are kept up to date on job requirements and daily schedule
  • Keep production informed of any issues which may affect performance
  • Comply with company health & safety, reporting unsafe site practices through to production/sales

This position would suit someone who has an enthusiastic desire to work in a productive team environment where high morale contributes to customer satisfaction.

We value your abilities and reward results that drive business success. We share goals and celebrate individual and team success and provide a working environment that is safe, supportive and dynamic with a clear focus on continually encouraging and developing its people.

Are you driven to provide positive customer experience and coordinate efficient outcomes? Boral welcomes your application, press APPLY or visit http://careers.boral.com.au

Indeed by Indeed job search

Job Categories: Administrative and Support Services. Job Types: Full-Time. Occupation: Clerical and Administrative.

19 total views, 1 today

Apply for this Job