Posts Tagged “resilient”


If someone just read you the riot act, or you had your you-know-what handed to you by a boss or a peer, it’s human to feel down and want to process your thoughts.  Just don’t dwell there too long, or you may venture into victim mentality.

Recovering emotionally from challenging work moment doesn’t happen with the flip of a switch. But you have to move on at some point to keep your sanity.

Here are five ways resilient people manage their emotions and bounce back to their true form.

1. They Assess Their Situation

Resilient people use their emotional intelligence to do an honest self-appraisal of the situation(s) that may still be making them feel uneasy. They process their thoughts carefully and drill down until they get to the root of the matter.

Question for you: What is it about your situation that makes you feel the way you do? If something unresolved still lingers, nip that problem in the bud right away. If you don’t, you’ll feel perpetually frustrated and angry.

2. They Stop the Drama Playing in Their Heads

While healthy egos may take a hit in a crisis, resilient minds recover quickly by reframing.

What is that, you ask? Think of it as a technique to “tell yourself a different story” and come up with a different interpretation. This helps snuff out the drama that you may be scripting in your head. So deal with the factual (what’s really true) and the here and now. Leave the ghosts of your past in the past.

3. They Have Remarkably Healthy Boundaries

Perhaps what hit you so hard was due to your lack of setting limits on others. Maybe you were falsely accused of something that could’ve been avoided. The most resilient people recover from bad situations by saying “no” to anyone who interferes with their goals, schedules, and especially their values and beliefs.

So remind yourself you don’t have to be a yes-person for anyone—it takes too much effort and leaves you frustrated. Offer resistance when your beliefs are threatened. Push back firmly but not harshly, and draw clear lines in the sand.

4. They Don’t Let Guilt Control Them

Once they clear their side of the fence with honesty and integrity, resilient people don’t allow themselves to feel guilty about things that have nothing to do with them. They know they’re not responsible for the actions and drama of others, and they never beat themselves up for something someone else did.

5. They Reevaluate Their Professional Relationships

Resilient people are smart enough to reconsider the risks and rewards of their networks, so that it keeps them safe and serves them well. Your best bet to avoid future finger-pointing is to seek out an inner circle of supportive and encouraging colleagues and weed out controlling or needy takers who care only about themselves.


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Whether your presentation doesn’t go as planned, you learn that you’re not getting the raise you were hoping for, or your co-workers are in terrible spirits, tough days on the job are bound to happen every now and then. It’s just the way it goes.

But just how bad those days go can really depend on how you handle them.

Though we all know how difficult powering through a challenging day at work can be, motivating yourself to stay positive when things aren’t going as planned is a real workplace superpower that can help you rise above the rest of the pack. Read on to learn how you can turn lemons into lemonade for yourself while building major morale for everyone around you, too.

1. Stick to Your Schedule

Though unexpected events or information are often at the heart of a bad day, having a schedule in place can keep you focused on your goals and direction. In fact, starting in the early hours by implementing a solid morning routine is often cited as a smart tactic that can directly impact success. The reason why? Willpower has proven to be highest during AM hours, and powering through a productive morning can help you set the tone for the rest of the workday, no matter what should come your way.

This can be especially important when your work involves engaging with other people, or if there are outside factors that can make you feel easily sidetracked. “When I don’t have a set schedule for my day, I tend to feel unproductive and unmotivated—no matter what happens. So, when I encounter a difficult gatekeeper, it takes a toll on my attitude,” says Ben Garcia, an independent Agent with Aflac Insurance Company. “If you’re like me, setting a schedule will allow you to accomplish your tasks throughout the day and help you feel productive in every circumstance.”

You can also consider shifting your schedule to a format more conducive to riding the wave of a bad day. For example, start each morning by “eating your frog,” a term coined by success coach Brian Tracy that represents your toughest, worst, or most procrastination-inducing task. The last thing you’ll want to do after an upsetting call with a customer or a bad meeting with your boss is that task you’ve been dreading, so make sure you get it out of the way before your day gets away from you.

2. Be Resilient (and Don’t Take it Personally)

Some days simply require a thicker skin. You might get turned away, turned down, told no—maybe even repeatedly. Refusing to quit isn’t easy, but doing it can make a huge difference in reaching your goals.

In fact, taking strides to become more resilient can help you overcome the toughest moments in your career. As Sheryl Sandberg poignantly shared in her powerful commencement speech, “You are not born with a fixed amount of resilience. Like a muscle, you can build it up, draw on it when you need it. In that process you will figure out who you really are—and you just might become the very best version of yourself.”

Experts suggest that, though everyone is different, you can begin to build your resiliency muscle over time by viewing failures as opportunities to learn, maintaining a positive attitude, and being comfortable with not controlling everything. Andrew Zolli, who wrote a popular article about resilience for The New York Times, says you should build your muscle to the point that you can “roll with the waves instead of trying to stop the ocean.”

If you’re in a role that faces direct feedback and rejection, knowing how to roll with it and keep your head up can be extra important. Holly Johnson, an Aflac District Sales Coordinator, says she had to learn to be resilient right from the start in her role, where she spends day in and day out educating potential clients on how Aflac insurance policies can benefit them—and often getting the answer she doesn’t want. She notes, “I’ve learned that no doesn’t always mean ‘no.’ Just because you got five nos doesn’t mean the next one can’t be a yes. A ‘no’ might mean ‘I don’t know’ or even ‘not now.’”