3 Nov 2020

Full-Time Reservations Supervisor

AlloggioHunter Region

Capture

Job Description

Reservations Supervisor

SUMMARY:

 

Looking for the next step in your career?

An excellent opportunity for the right candidate to join one of the fastest growing accommodation providers in Australia!

Alloggio hotels and the Winning Holidays brand are looking for a supervisory figure for our reservations team. Our brands cover a wide scope of accommodation needs from hotels and apartments to Luxury Penthouses. We require a person who can adapt across our brands to offer our guests a unique, and innovative booking experience whilst maintaining the highest level of customer service at all times.

Your responsibilities will include-

Anticipate guest’s needs through inquisitive questions and active listening offering prompt, effective service and making recommendations our guests will appreciate.

 

Assisting with the co-ordination of day to day duties of the reservations department and ensuring tasks are completed in a timely manor and of a high standard.

 

Assist with team development including training, coaching and providing constructive feedback in order to ensure the growth of the team.

 

Assist the Reservations Manager, Hotel managers and Revenue Manager with tasks as instructed.

 

You will have

 

The role requires a high energy and a positive attitude,

 

The flexibility to work a variety shifts over a 7 day working roster. Monday to Sunday roster including public holidays as needed.

 

Have a passion and drive to maximize revenue at all opportunities, and be able to meet KPI’s

 

Outstanding attention to detail and the ability to handle tight deadlines

 

You’ll be a brilliant communicator – consistently clear and concise.

 

Excellent time management and organizational skills

Intermediate level of computer literacy and strong previous experience using RMS, Escapia and a broad knowledge of OTA’s is an advantage but not essential.

If you are looking to expand your career this is the job for you.

How to Apply

To apply for this role please forward your resume and cover letter to nicoles@alloggio.com.au

Job Categories: Accommodation and Featured. Job Types: Full-Time. Occupation: Professionals. Job expires in 15 days.

412 total views, 5 today

Apply for this Job